Return and Refund Policy

If you are not entirely satisfied with your purchase, we're here to help. All refunds and returns are at the sole discretion of AV Organics LLP upon the verification and confirmation done by our team.
Return Policy
  • The return request should be raised within 24 hours from the date the product is delivered to return an item.
  • To be eligible for a return, the product must be unused and in the same condition that you received it.
  • The item must be in the original packaging and in the carton in which it was delivered.
  • Proof of Purchase or Invoice should be mailed to
  • Any Evocus product purchased through any third-party platform would be eligible for returns as per the return policy prescribed by the third party
  • Products purchased from would be eligible for a return as per the return policy.

Refund Policy

  • Once we receive your item, we will inspect it and notify you that we have received your returned item.
  • If the product is spoiled, damaged, or tempered due to storage conditions not met, DO NOT CONSUME the product. Contact us immediately and claim the replacement or refund.
  • Consumer has to bear the shipping and freight charges for the return
  • We will immediately notify you on the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a 100% refund to the source of your original payment method
  • You will receive the credit within 3 weeks, depending on your card/bank/wallet policies.
  • Refunds and returns are deemed valid only if the product/bottle has been damaged or has expired.
  • Refund won’t be initiated against goods accepted without inspection from the courier and claimed as damaged goods afterwards.

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